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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ebony Nicole

Ebony Nicole

April 13, 2026

5  out of  5
rating by Ebony Nicole
"ME. Josh was so professional ,he took the time to answer any questions that I had and broke down my balances for me without rushing me . he’s is very professional and caring❤️"
We responded:
"Ebony--thanks for leaving us such a nice review! We're thankful to have you with us, reach out anytime we can help!"
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James Tipton

April 13, 2026

5  out of  5
rating by James Tipton
"Josh help great"
We responded:
"Thanks James! We agree, Josh is great!"
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Lamethia Trask

April 13, 2026

5  out of  5
rating by Lamethia Trask
"Jordan was so nice and helpful when I got my car insurance. He made sure I was pleased with the rate and called me right back with it."
We responded:
"Lamethia--thanks for leaving us a review! I'm so glad Jordan was able to assist and get you taken care of promptly! reach out anytime we can help"
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Kellan Clower

March 13, 2026

5  out of  5
rating by Kellan Clower
"Jordan was an absolute pleasure to work with. He communicated with me very well and followed up promptly! I would definitely refer a friend or family-member to him for all of their insurance needs. Thanks again, Jordan!"
We responded:
"Kellan, thanks for the recommendation and kind words about Jordan. We’re fortunate to have him on our team and are very thankful for your business! Reach out anytime we can help!"
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Charles Wharton

March 3, 2026

5  out of  5
rating by Charles Wharton
"Jordan Stradley was professional, knowledgeable, and took the time to thoroughly explain all of my coverage options without making me feel rushed or pressured. He made the entire process simple and stress-free. What stood out most was his responsiveness and attention to detail. Any questions I had were answered quickly and clearly, and he made sure I understood exactly what I was getting with my policy. It’s obvious he genuinely cares about helping his clients find the right coverage at the best value. If you’re looking for someone reliable, honest, and easy to work with, I highly recommend Jordan."
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Tristan Mitchell

March 3, 2026

5  out of  5
rating by Tristan Mitchell
"Jordan is the best,He make sure he handles everything from the start to the end.He is very polite friendly and very respectful.He covers all material and makes sure you are getting the best discount."
We responded:
"Tristan--Thanks for the kind words about Jordan. He truly loves helping people! We appreciate your trust in our agency!"
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Hei Ling

March 2, 2026

5  out of  5
rating by Hei Ling
"Jordan Stradley was very helpful and kind."
We responded:
"Hei--Thanks so much for the 5 stars and kind words about Jordan. Reach out anytime we can help!"
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Whitney Hughes

February 28, 2026

5  out of  5
rating by Whitney Hughes
"Thank you for everything John! He is very Informative and was able to help me with everything and all my questions . -Dakari Hughes"
We responded:
"Dakari--Thanks for leaving us a review and recommendation. Let us know if we can ever be of help!"
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Sheilatha Dinkins

February 26, 2026

5  out of  5
rating by Sheilatha Dinkins
"Thank you Josh for your service at all times really appreciate your support."
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Sallie Galbreath

February 23, 2026

5  out of  5
rating by Sallie Galbreath
"John Lucas' team, like Josh Brown, works diligently on clients behalf. They never gave up on my situation. Personable and professional. Brought most family members to this team for their insurance needs."
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Blair Stockett

February 18, 2026

5  out of  5
rating by Blair Stockett
"Jordan did a great job walking me through the process of switching over my coverage to a new vehicle. He made sure I got the coverage I needed for the best price on the market. I appreciate him taking the time to explain my coverage and make suggestions on what exactly I need!"
We responded:
"Blair, thank you for the awesome review! We pride ourselves on providing a remarkable experience and Ben Moss is absolutely one of the best!"
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Tracy Fratesi

January 31, 2026

5  out of  5
rating by Tracy Fratesi
"State Farm Agent, Josh Brown, helped me navigate home insurance by answering my questions concerning property insurance with patience, efficiency, and understanding. I had numerous questions concerning roof repair -specifically the damage claim process. He walked me through the process and made me feel like a friend instead of a customer. I highly recommend this State Farm agency- especially agent Josh Brown."
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Phillip Lewis

January 30, 2026

5  out of  5
rating by Phillip Lewis
"Josh helped me out with everything I needed"
We responded:
"Thanks for the review Phillip! Glad Josh was able to assist!"
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Magnolia Properties

January 29, 2026

5  out of  5
rating by Magnolia Properties
"Josh was a tremendous help quoting me for home and life insurance for the family. Appreciative of all his assistance!"
We responded:
"Thanks for the review! Josh is a huge asset for us and I’m thrilled he was able to help! Life insurance is his favorite!"
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Miranda J

January 16, 2026

5  out of  5
rating by Miranda J
"Cherish assisted me with adding additional drivers to my policy. She was super helpful and knowledgeable. I recommend the John Lucas office to anyone searching for insurance coverage."
We responded:
"Miranda—thank you for the kind words and recommendation! We truly appreciate your business and I’m so glad Cherish was able to assist! "
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Devin Cooper

December 30, 2025

5  out of  5
rating by Devin Cooper
"John L. was awesome! He got us covered on super short notice and worked hard to find the best policy for our budget. Really appreciate his quick response and willingness to help."
We responded:
"Devin—thanks for the kind words and sharing your experience! We truly appreciate your business and are thrilled to have you with our office. Reach out anytime we can help! "
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Lamonica Bolar

December 29, 2025

5  out of  5
rating by Lamonica Bolar
"I've been with State farm about 8yrs. They are very nice respectful try to get in a solution if I have a problem.. I would recommend State farm to my family and friends"
We responded:
"Lamonica, thank you for the review and your trust and loyalty with our office! We truly appreciate your business! Reach out anytime we can help! "
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Amelia Willis

December 23, 2025

5  out of  5
rating by Amelia Willis
"Jordan in John Lucas's office went above and beyond to make sure I had the right coverage and understood every detail. Communication was prompt, professional, and friendly throughout the entire process. I wouldn’t hesitate to recommend them to friends or family."
We responded:
"Amelia—thank you for the kind words and review! Jordan is a big asset to our team and I’m so glad to hear of your experience! Reach out anytime we can help!"
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Slovaki Spann

December 13, 2025

5  out of  5
rating by Slovaki Spann
"I just would like to thank My insurance agency Josh a very good listener knows how to do business very well and he just make you feel right at home. Thanks for helping me find affordable insurance."
Profile photo of Addison Johnston

Addison Johnston

November 25, 2025

5  out of  5
rating by Addison Johnston
"Josh was easy to work with and responsive as my night work schedule can be a pain sometimes. Professional and to the point! Thank you sir"
We responded:
"Addison—thank you for leaving us a review! Josh is outstanding to work with and we strive to be accommodating and make doing business as easy as possible! Reach out anytime we can help!"
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Delores Lyke

November 14, 2025

5  out of  5
rating by Delores Lyke
"Excellent review with Josh ."
We responded:
"Delores—thanks for coming by today and leaving us a review! We appreciate your business!"
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Charles Younger

November 4, 2025

5  out of  5
rating by Charles Younger
"John really takes care of me and was very helpful in my recent uninsured driver claim! He also beat rates I thought couldn’t be beat."
We responded:
"Colton—thanks for taking the time to leave us a review! I’m always glad to be able to assist with claims and thrilled we were also able to get you great rates! Reach out anytime we can help!"
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Kashina Johnson

November 4, 2025

5  out of  5
rating by Kashina Johnson
"Jordan was extremely wonderful. He asked and answered questions fast. I would truly recommend him as an agent."
We responded:
"Kashina—Thank you for leaving us a review. Jordan works hard to make sure he provides new and current customers the best experience possible! Reach out anytime we can help!"
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Carley & Lance

October 30, 2025

5  out of  5
rating by Carley & Lance
"Jordan was very easy to work with, he advised me on my specific needs and answered all my questions quickly and professionally. I am glad I made the switch to State Farm."
We responded:
"Carly & Lance, thank you for the review and kind words about Jordan. We’re fortunate to have him on our team!"
Profile photo of Caroline Pyron

Caroline Pyron

October 30, 2025

5  out of  5
rating by Caroline Pyron
"Ben Moss made the process to secure a home and auto policy smooth and easy. Very prompt and knowledgeable."
We responded:
"Caroline—thanks for taking the time to leave us a review. I’m happy to hear your experience with Ben Moss was smooth and easy—just how we want it to be! Thrilled to have you and Rob with us. Reach out anytime we can help! "