Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andranette Jordan

Andranette Jordan

May 15, 2025

5  out of  5
rating by Andranette Jordan
"I had an excellent experience with this agency, Cherish Jordan was very informative, kind and patient. I would definitely recommend Agent John Lucas branch of State Farm."
We responded:
"Andranette— thank you for the kind words and the review!"
Profile photo of Keland Johnson

Keland Johnson

May 15, 2025

5  out of  5
rating by Keland Johnson
"I’ve had the pleasure of seeing firsthand the level of care, professionalism, and consistency Cherish Jordan brings to her role as an Account Manager with State Farm. She goes above and beyond for her clients—making sure they feel heard, protected, and fully informed. Whether it’s helping someone find the right coverage or walking them through the claims process, she handles it all with patience and expertise. If you’re looking for someone who genuinely cares about your needs and won’t treat you like “just another policy,” Cherish Jordan is the one to call. Couldn’t be more proud of the work she does and the impact she makes daily."
We responded:
"Keland—we agree! Cherish is great and we are so fortunate to have her on our team! Thank you for the kind words and the review!"
Profile photo of Musa Lee TV

Musa Lee TV

May 15, 2025

5  out of  5
rating by Musa Lee TV
"Great service. Answered all of my questions. Thanks."
We responded:
"Thank you for the review!"
Profile photo of Janetta Pratt

Janetta Pratt

May 14, 2025

5  out of  5
rating by Janetta Pratt
"Josh Brown was amazing so helpful the entire staff was professional and patient. Life long customers thank yall."
We responded:
"Janetta—thank you for the kind words about Josh and our office! We appreciate you! Reach out or come back by anytime!"
Profile photo of Michael Dryer

Michael Dryer

April 30, 2025

5  out of  5
rating by Michael Dryer
"The customer service here exceeded my expectations and validated the high reviews on Google. Corey explained everything the whole way and left me with no questions to ask. I would recommend them to anyone who wants excellent service!!"
We responded:
"Michael—thank you for taking the time to leave us such a positive review! We strive to provide remarkable customer service and I’m thrilled that has been your experience—reach out anytime!"
Profile photo of Brian Barnes

Brian Barnes

April 29, 2025

5  out of  5
rating by Brian Barnes
"John is excellent across all lines (home, auto, etc.). Very knowledgeable, super responsive, and works hard to get you a great rate. Highly recommended."
We responded:
"Brian, thank you for taking the time to leave such a nice review! We look forward to continuing to work hard for you for many years to come!"
Profile photo of Keith Lauderdale

Keith Lauderdale

April 29, 2025

5  out of  5
rating by Keith Lauderdale
"John Lucas, State Farm and the staff at the agency is very professional and helpful in making decisions that affect my life every day. I recommend you give him a call for your insurance or financial. Needs to discuss your individual situation and goals."
We responded:
"Keith, thank you for the kind words and review! We appreciate your business!"
Profile photo of Margaret Anne Lauderdale

Margaret Anne Lauderdale

April 29, 2025

5  out of  5
rating by Margaret Anne Lauderdale
"Working with the John Lucas State Farm team is always a pleasurable experience! They really take the time and invest in their customers to make sure you are getting the proper coverage. They are very knowledgeable about their products and always go above and beyond in taking care of any of my insurance needs!"
We responded:
"Margaret Anne, thank you for the kind words and taking the time to leave us a review! "
Profile photo of Olivia Brown

Olivia Brown

April 29, 2025

5  out of  5
rating by Olivia Brown
"Josh was an exceptional help with quoting and insuring my vehicle and house. The whole team was great and timely at answering any and all of my questions and/or concerns! I definitely recommend John Lucas-State Farm."
We responded:
"Olivia—thank you for taking the time to leave us a review! "
Profile photo of Amanda Rayburn

Amanda Rayburn

April 25, 2025

5  out of  5
rating by Amanda Rayburn
"Josh was so helpful and knowledgeable!! Rates are great!"
We responded:
"Amanda—thank you for taking the time to leave us a review! Glad Josh was able to help!"
Profile photo of Dallas Waggener

Dallas Waggener

March 18, 2025

5  out of  5
rating by Dallas Waggener
"Can’t say enough about how helpful and easy to work with John Lucas State Farm has been. The whole staff has been amazing- always available to answer questions thoroughly and patiently!"
We responded:
"Dallas—thank you for the thoughtful review and kind words! We appreciate your business and trust in our agency!"
Profile photo of Judith Livingston

Judith Livingston

March 14, 2025

5  out of  5
rating by Judith Livingston
"Josh was very helpful. Introduced by his Aunt and she mentioned he is a state farm Agent it was heaven sent. I really needed some renters insurance just moved. Friendly straight forward and just nice. Would recommend to anyone."
We responded:
"Judith, thank you for the thoughtful review and kind words about Josh. He’s a huge asset to our team! Reach out anytime if we can ever help!"
Profile photo of DrGeeW

DrGeeW

March 14, 2025

5  out of  5
rating by DrGeeW
"I really appreciate the professionalism of the staff that work with John. Especially, Cody. He has been really helpful and always ready to make sure I get the answers and services I need. Thank you all for what you do!"
We responded:
"Thank you for the kind words! We truly appreciate your trust in our office!"
Profile photo of Takia Robinson

Takia Robinson

March 13, 2025

5  out of  5
rating by Takia Robinson
"I am so happy that I decided to go with this insurance agency. Everyone has always been so kind and professional. I spoke with Corey Wing today, and he was able to answer all my questions and was very patient. I definitely recommend."
We responded:
"Takia, thank you for taking the time to leave us the kind review about Corey and our agency. We always strive to provide remarkable customer service and are glad you’ve had a great experience with our office. Reach out anytime! "
Profile photo of Gloria Smith

Gloria Smith

February 20, 2025

5  out of  5
rating by Gloria Smith
"I really like him and the staff. They are very nice and knowledgeable about my policy which I got a good rate for my renters insurance."
We responded:
"Gloria, thank you for taking the time to leave us a nice review! Reach out anytime!"
Profile photo of LaDarrienne Bynum

LaDarrienne Bynum

January 30, 2025

5  out of  5
rating by LaDarrienne Bynum
"Best Agency I've dealt with. Customer service is amazing!!!! They will definitely satisfy all your insurance needs! Cherish Jordan was my agent and did an outstanding job. I'm still appreciative for her being able to help me in a short time frame. Keep up the awesome work Cherish!!!!!"
Profile photo of Terrance Moncure

Terrance Moncure

January 16, 2025

5  out of  5
rating by Terrance Moncure
"Leah and Corey are wonderful! They both have great additudes and are always ready to help with anything I need when I call. They are very professional and I would recommend them to anyone in a heartbeat!"
We responded:
"Terrance— thank you for the kind words about Leah and Corey.. both are huge assets to our team! "
Profile photo of Stephanie Smith

Stephanie Smith

December 27, 2024

5  out of  5
rating by Stephanie Smith
"Cherish did an amazing job. Made the process easy, fast, and answered all my questions."
We responded:
"Stephanie—thank you for the kind words about Cherish! We think she’s pretty amazing too! Reach out anytime if we can help!"
Profile photo of Kristy Arrington

Kristy Arrington

December 27, 2024

5  out of  5
rating by Kristy Arrington
"Very helpful and accommodating to our needs."
We responded:
"Kristy, thank you for the review! "
Profile photo of Mehm Soiha

Mehm Soiha

December 26, 2024

5  out of  5
rating by Mehm Soiha
"She is fantastic.."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Preston West

Preston West

November 26, 2024

5  out of  5
rating by Preston West
"The absolute best Insurance agency I have ever worked with in my entire life. So kind, so patient, so helpful, so knowledgeable - knew all of their insurance products and services like the back of their hand! And…the sincerity of the entire office is impeccable. Again, the absolute best insurance team I have ever experienced! Thank you so much. Sincerely, Preston West Sweatt."
We responded:
"Preston—thank you for the kind words and your trust in our agency. I’ll be sure to let the team know of your review, i know they’ll be thrilled to hear your feedback! As always, reach out if you ever need us and we hope you have a great holiday season!"
Profile photo of NancyKay Wessman

NancyKay Wessman

October 15, 2024

5  out of  5
rating by NancyKay Wessman
"Good news after the unpleasant. My current homeowner's insurer would not renew my coverage. I despise such change because I do not enjoy the research to find a new company and agent; however, this resulted in good fortune for me! I discovered John Lucas, State Farm Agent, located in Fondren, only about a mile from my home. Every aspect of communicating with and acquiring his service was pleasant. Our meeting ran almost two hours, during which he explained all my options, answered all my questions, and presented an acceptable plan for both home and auto insurance. I recommend John Lucas!"
We responded:
"NancyKay—it was a pleasure meeting with you and we’re thrilled to have you as a part of our JLSF family! Thank you for the kind review, don’t hesitate to reach out anytime!"
Profile photo of Alex Auger

Alex Auger

October 3, 2024

5  out of  5
rating by Alex Auger
"Leah has been great to work through the whole process as I closed on an investment property! She is the best!"
We responded:
"Alex--thank you for the review and trusting us with your investment property insurance needs! Please reach out anytime if we can help!"
Profile photo of Janice Wilkerson

Janice Wilkerson

August 29, 2024

5  out of  5
rating by Janice Wilkerson
"Agent was very friendly and helpful. Very detailed."
We responded:
"Janice— thank you for the kind words and taking the time to leave us a review! We appreciate your business and support!"
Profile photo of Kandy Queen

Kandy Queen

August 28, 2024

4  out of  5
rating by Kandy Queen
"I love the courteous, considerate, and consistent behavior exemplified by the staff. The knowledge and professionalism extended to their clients creates a sense of comfort knowing they will hear out your problems, find solutions, and work as a team to implement. Unfortunately the staff is attached to "State Farm" and many other agents don't go above and beyond like John, hence 4 instead of 5 stars."
We responded:
"Thank you for the review! We’re thrilled to hear your feedback on our office and your experience here. Let us know if we can do anything for you!"