State Farm® Insurance Agent John Lucas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Preston West
November 26, 2024
"The absolute best Insurance agency I have ever worked with in my entire life. So kind, so patient, so helpful, so knowledgeable - knew all of their insurance products and services like the back of their hand! And…the sincerity of the entire office is impeccable. Again, the absolute best insurance team I have ever experienced! Thank you so much. Sincerely, Preston West Sweatt."
"Preston—thank you for the kind words and your trust in our agency. I’ll be sure to let the team know of your review, i know they’ll be thrilled to hear your feedback! As always, reach out if you ever need us and we hope you have a great holiday season!"
NancyKay Wessman
October 15, 2024
"Good news after the unpleasant. My current homeowner's insurer would not renew my coverage. I despise such change because I do not enjoy the research to find a new company and agent; however, this resulted in good fortune for me! I discovered John Lucas, State Farm Agent, located in Fondren, only about a mile from my home. Every aspect of communicating with and acquiring his service was pleasant. Our meeting ran almost two hours, during which he explained all my options, answered all my questions, and presented an acceptable plan for both home and auto insurance. I recommend John Lucas!"
"NancyKay—it was a pleasure meeting with you and we’re thrilled to have you as a part of our JLSF family! Thank you for the kind review, don’t hesitate to reach out anytime!"
Alex Auger
October 3, 2024
"Leah has been great to work through the whole process as I closed on an investment property! She is the best!"
"Alex--thank you for the review and trusting us with your investment property insurance needs! Please reach out anytime if we can help!"
Janice Wilkerson
August 29, 2024
"Agent was very friendly and helpful. Very detailed."
"Janice— thank you for the kind words and taking the time to leave us a review! We appreciate your business and support!"
Kandy Queen
August 28, 2024
"I love the courteous, considerate, and consistent behavior exemplified by the staff. The knowledge and professionalism extended to their clients creates a sense of comfort knowing they will hear out your problems, find solutions, and work as a team to implement. Unfortunately the staff is attached to "State Farm" and many other agents don't go above and beyond like John, hence 4 instead of 5 stars."
"Thank you for the review! We’re thrilled to hear your feedback on our office and your experience here. Let us know if we can do anything for you!"
michelle franklin
August 27, 2024
"This state farm is very professional and knowledgeable John and Corey always nice and the others. Yours truly Ms. Michelle Franklin"
"Ms. Franklin— thank you for the thoughtful review! We appreciate the kind words and your trust and satisfaction in our work—reach out anytime!"
Jacqueline Brown
August 26, 2024
"I love my insurance company State Farm"
"Thank you for the review, we are thankful for your business and trust in our agency!"
Montie Moore
July 25, 2024
"John and his staff take amazing care of their clients. We’ve had two claims in as many months and I could not ask for better service and communication"
"Montie, thank you for the kind words and for taking the time to leave such a positive review! We’re thrilled to hear that you are satisfied with the service and communication you received during your recent auto claims. At John Lucas State Farm, we strive to provide the best possible care and support to our clients, and it means a lot to us that you felt well taken care of. Your feedback encourages us to keep up the good work! Please don’t hesitate to reach out if you need any further assistance. Best regards, John Lucas"
Brian Anderson
July 6, 2024
"It was a great meet and I like to thank you all so much"
"Thank you for leaving us a review! Call or come by anytime, Brian. We appreciate your business and trust in our agency. "
Secured LLC
July 3, 2024
"I had the most Awesome experience today with Leah. I explained to her what I needed and she delivered. Special thanks goes out to her for exceptional Customer Service skills and knowledge. Thank you John Lucas/StateFarm..#Leah."
"Love to hear it! Thank you for the nice review!"
Bobby Bryant
July 2, 2024
"Been with them for over 3 years and the customer service has been phenomenal. Any questions I had was handle with the upmost attention, patience, and care."
"Bobby, thank you for the review and we’re glad to hear your experience has been phenomenal! We appreciate your business—reach out or come by anytime!"
Judith Walls
June 27, 2024
"John Lucas and his team have been kind, considerate, and consistent. They made switching from my previous carrier easier and got me a lower quote. They explained all aspects of my policy, answer all my questions and concerns, and call and update me with information on my policy. I would recommend them to all my friends and family."
"Judith, thank you so much for the nice review. Your experience is what we strive for day in and day out and I’m so glad to hear about it from you. Reach out anytime!"
heather gill
June 26, 2024
"Fabulous agent(Dimitri) !!! Recommend 100%. Helped us, our daughter and mother!!! Gavin and Heather Gill"
"Thank you for the kind words! We’re thrilled you had a 5 star experience switching over!"
Jamya Evans
June 24, 2024
"I spoke to Leah at State Farm. She was by far the most helpful and supportive person that I have been in contact with. Super friendly and thorough!"
"Jamya, thank you for taking the time to leave us a nice review! We agree, Leah is fantastic!"
William Ray
June 10, 2024
"Lucas State Farm has been taking care of me for many years, now. Always very helpfully and quick with any problem may have. Thank you for service"
"William— thank you for taking the time to leave such a nice review! We appreciate your business and trust in our team! "
Tineka George
May 29, 2024
"I had the pleasure of working with Leah, who made the process of switching my auto and homeowner policies to State Farm such a breeze. She ensured that my coverages were customized to my needs. I'm confident that I made the best decision. Thank you!"
"Tineka—Thank for the kind words about Leah! We’re so glad to have e you with our agency!"
Conner Sears Thomas
May 23, 2024
"Leah Busby was so great and helped us to find the perfect plan for us at an affordable rate. We are first time homeowners and she made the daunting insurance process so easy! We are so excited to work with her for all of our insurance needs."
"Conner—Thank you for the kind words, we’re thrilled that Leah was able to make the homeowners insurance process easy for you! Congrats on your first home and let us know if we can ever help! "
Mary Elizabeth Jones
May 23, 2024
"🥰🥰🥰❣️❣️❤️❤️💓💓easy and affordable great staff thanks so much"
"Thank you Mary!"
W. Taylor Thomas
May 23, 2024
"Leah was super helpful getting us set up!"
"Taylor—thank you for taking the time to leave us a review and the kind words about your insurance experience with Leah! Reach out anytime if we can help!"
Chanel Mcclendon
May 16, 2024
"Cory has always taken care of my needs and questions every time I call. He makes sure I understand every parts of my policy. Thank you!!!"
"Chanel—thank for the kind words about Corey, he will be thrilled to hear. We appreciate your business and trust in our agency!"
Katelyn Powers
April 24, 2024
"Highly recommend this agency!! Been with them for a few years now & they are great!"
"Thank you for the kind words Katelyn! We certainly appreciate you and your trust in us!"
Hunter D
March 26, 2024
"I recently worked with Leah Busby at JLSF on a few changes to my auto policy. John and his team continue to provide me with fantastic customer service."
"HD—thank you for the kind words about your experience with Leah and your auto insurance! We appreciate your continued support! John Lucas - State Farm Agent Jackson, MS "
cronicxander
March 15, 2024
"Great people and very friendly."
"Thanks for the kind words!"
Rhonda Perry
March 11, 2024
"I had the opportunity to work with Dimitry. He was welcoming and made me feel very good switching to State Farm. Dimitry was so knowledgeable and helpful."
"Rhonda—thank you for taking the time to leave such a nice review! Dimitry is a huge asset to our team, and I’m so glad to hear of your experience! Reach out anytime! John Lucas - State Farm Agent Jackson, MS"
Joseph Evans
March 7, 2024
"Working with Leah from John Lucas State Farm was a pleasurable experience, and she helped me get everything accomplished that I set out to do."
"Joseph—thank you for taking the time to leave us a review! We appreciate your business, call us anytime! John Lucas - State Farm Insurance Agent Jackson, MS "