Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Willie Tate

Willie Tate

October 1, 2025

5  out of  5
rating by Willie Tate
"Ben Moss Lauderdale was awesome! He got me the coverage I needed for a great rate."
Profile photo of Heavy Holden

Heavy Holden

September 22, 2025

5  out of  5
rating by Heavy Holden
"Jordan Stradley helped me get a great deal on auto and renters insurance!"
We responded:
"Thank you for the review! We’re so glad to hear about your great experience with Jordan!"
Profile photo of Stone Blanton

Stone Blanton

September 12, 2025

5  out of  5
rating by Stone Blanton
"Best office I’ve ever dealt with. Ben Moss Lauderdale was extremely knowledgeable and explained everything so clearly. Great customer service and great rates!"
We responded:
"Stone—thanks for leaving us a review and the great feedback on Ben Moss and our customer service! We’re very fortunate to have him on our team!"
Profile photo of Jean Shinard

Jean Shinard

September 12, 2025

5  out of  5
rating by Jean Shinard
"I had such a pleasing and pleasurable conversation with Mr. Lucas. We shared relatable moments. Respectfully,"
We responded:
"Jean—I thoroughly enjoyed our visit and am so glad to get to know you better! Thank you for coming in for the policy review and taking the time to meet! Reach out if we can ever help! "
Profile photo of josh guimbellot

josh guimbellot

September 11, 2025

5  out of  5
rating by josh guimbellot
"My dealings with jordan are awesome, very professional and straightforward."
We responded:
"Josh, thank you for the review and kind words about Jordan! Reach out anytime we can help!"
Profile photo of Brandi Louis

Brandi Louis

September 10, 2025

5  out of  5
rating by Brandi Louis
"I needed out of state renters insurance and Jordan at John Lucas State Farm was amazing and easy to work with and super thorough!!! Thank you!!!"
We responded:
"Brandi—thank you for the review and kind words! We appreciate you choosing us!"
Profile photo of Aimee Bradley

Aimee Bradley

September 9, 2025

5  out of  5
rating by Aimee Bradley
"We have had great service with only one issue from John Lucas State Farm. Recently, Cherish Jordan helped us and was extremely friendly and helpful. She was thorough and took care of our needs in a quick and professional manner. When we did have an issue previously, John called me personally, got the information needed to address the problem, & apologized for the lack of communication from an employee. Overall, we have been pleased with their service."
We responded:
"Aimee—thank you for your kind words! I’m so glad Cherish was able to take good care of you, and I really appreciate you giving me the opportunity to clear things up previously. It means a lot to have your trust, and we’ll always be here when you need us!"
Profile photo of Phillip Thames

Phillip Thames

September 5, 2025

5  out of  5
rating by Phillip Thames
"Very helpful and stress free throughout the process of signing up. Thanks for everything!"
We responded:
"Phillip—Thank YOU for your business and taking the time to leave us a review! Reach out anytime!"
Profile photo of Erin Stradley

Erin Stradley

September 5, 2025

5  out of  5
rating by Erin Stradley
"Had a great experience talking to Jordan on the phone. They were friendly, professional, and really easy to talk to."
We responded:
"Erin—thank you for the kind words and thoughtful review! "
Profile photo of Eric Morgan

Eric Morgan

September 4, 2025

5  out of  5
rating by Eric Morgan
"Great people and excellent service. I cannot recommend working with Ben Moss Lauderdale enough!"
We responded:
"Eric—thank you for the kind words about Ben Moss and our service. We appreciate you! "
Profile photo of Deleslyn

Deleslyn

August 26, 2025

5  out of  5
rating by Deleslyn
"I recently switched to State Farm after being with another provider for years, and I can honestly say I wish I’d made the move sooner. The difference in customer service and communication has been night and day. Jordan Stradley, my agent, took the time to walk me through all of my options, explain what coverage I truly needed, and even helped me save money compared to what I was paying before. The transition was quick and painless, and any questions I’ve had since have been answered right away. If you’re thinking about switching insurance companies, don’t hesitate—Jordan has made the process easy and stress-free. I’m very glad I made the change!!!"
We responded:
"Dee—thank you for taking the time to leave such a thoughtful review! We strive to make the transition easy and pain free and are so glad to hear of your experience with Jordan. Reach out anytime if we can ever help!"
Profile photo of Julia Myles

Julia Myles

August 26, 2025

5  out of  5
rating by Julia Myles
"Josh Brown was soooo amazing, very thorough and clear. Just an overall great experience with Josh"
We responded:
"Julia, thank you for taking the time to leave us a review! We’re thrilled (but not surprised) about your experience with Josh! Reach out anytime we can help!"
Profile photo of Benjamin Allison

Benjamin Allison

August 18, 2025

5  out of  5
rating by Benjamin Allison
"Ben Moss was great! Process was easy and everything was explained clearly. Great service here, highly recommend"
We responded:
"Ben—thank you for taking the time to leave us a review! We’re thrilled to have you here in Jackson and appreciate the kind words about Ben Moss! Reach out anytime!"
Profile photo of Jennifer McNeal

Jennifer McNeal

August 18, 2025

5  out of  5
rating by Jennifer McNeal
"The John Lucas State Farm agency is a great place to go for any of your insurance needs! The team is knowledgeable and friendly, and they truly care about helping their clients. I especially recommend reaching out to Jordan Stradley, he will go above and beyond to make sure you get the right coverage and feel confident in your choices. If you were shopping for insurance or just want someone you can trust, give Jordan a call!"
We responded:
"Jennifer, thank you so much for the review and kind words. We agree, Jordan is outstanding and such a great addition to our team!"
Profile photo of Mary Mayers

Mary Mayers

July 12, 2025

5  out of  5
rating by Mary Mayers
"Very awesome love doing business John Lucas"
We responded:
"Thank you Mary! We appreciate you and your trust in us!"
Profile photo of Sky Frith

Sky Frith

July 10, 2025

5  out of  5
rating by Sky Frith
"Mr. Ben Moss--->excellent guy....quick, easy, great communication skills, very knowledgeable...5/5"
We responded:
"Sky—thank you for the kind words about Ben, we’re very fortunate to have such a great asset on our team. Reach out anytime we can help!"
Profile photo of Patrick Harbuck

Patrick Harbuck

July 5, 2025

5  out of  5
rating by Patrick Harbuck
"We worked with Josh Brown and he did an excellent job. We were very indecisive and he was patient and did a good job helping us understand our options to make an informed decision. Would highly recommend!"
We responded:
"Patrick, thank you for the review and recommendation! Josh is an outstanding asset to our team and I’m thrilled to hear of your experience!"
Profile photo of A'sha Branch

A'sha Branch

July 3, 2025

5  out of  5
rating by A'sha Branch
"John Lucas State Farm has been wonderful, anticipating my needs and providing assistance and support any time I need it."
We responded:
"A’sha, thank you for the review and kind words! Reach out or come by anytime!"
Profile photo of Andrew Henson

Andrew Henson

July 2, 2025

5  out of  5
rating by Andrew Henson
"Ben Moss with John Lucas State Farm was incredibly helpful and knowledgeable. He made the process of setting up a new auto policy very quick and easy while also making sure I got all the information I needed to make the right choices for my vehicle. Thanks Ben!"
We responded:
"Andrew, thank you for taking the time to leave such a great review! We’re fortunate to have Ben Moss and are thrilled you had such a great experience! Reach out if we can ever help!"
Profile photo of Raven Hoover

Raven Hoover

July 2, 2025

5  out of  5
rating by Raven Hoover
"I had a great experience speaking with Cherish!! She was very knowledgeable and answered all my questions efficiently. Im happy to have my coverage with this company."
We responded:
"Raven, thank you for leaving us such a nice review! We love Cherish and are thankful to have her on our team! Reach out if we can ever help!"
Profile photo of Kendall Barnes

Kendall Barnes

July 1, 2025

5  out of  5
rating by Kendall Barnes
"I can’t say enough great things about Ben Moss Lauderdale from John Lucas State Farm! From day one, he has gone above and beyond to make sure I understand my coverage and feel confident in my choices. Anytime I’ve had a question or needed help with a claim, he has responded quickly, professionally, and with genuine care. It’s rare to find this level of personal service and attention these days. Highly recommend to anyone looking for an agent who truly puts their clients first!"
We responded:
"Kendall—Thank you so much for the kind words and thoughtful review! We’re proud and fortunate to have e Ben Moss on our team, and it means a lot to hear how well he’s taken care of you. Providing personal, responsive service is exactly what we strive for at John Lucas State Farm. We truly appreciate your trust and recommendation!"
Profile photo of nick lauderdale

nick lauderdale

July 1, 2025

5  out of  5
rating by nick lauderdale
"My agent was very knowledgeable and extremely helpful when helping me with my first insurance policy"
We responded:
"Nick—really appreciate your review! It’s great to help clients in Nashville from our team here in Jackson. Thanks for choosing and trusting us!"
Profile photo of Davis Barnes

Davis Barnes

July 1, 2025

5  out of  5
rating by Davis Barnes
"Great company! See Ben Moss when you go. Has been helpful and knowledgeable"
We responded:
"Thanks for the review, Davis! I couldn’t agree more, Ben Moss is outstanding!"
Profile photo of Margaret Anne Lauderdale

Margaret Anne Lauderdale

July 1, 2025

5  out of  5
rating by Margaret Anne Lauderdale
"Working with Ben Moss and the John Lucas State Farm team is always a pleasurable experience! They really take the time and invest in their customers to make sure you are getting the proper coverage. They are very knowledgeable about their products and always go above and beyond in taking care of any of my insurance needs!"
We responded:
"Margaret Anne, thank you for the kind words and taking the time to leave us a review! "
Profile photo of Patrice Deyling

Patrice Deyling

July 1, 2025

5  out of  5
rating by Patrice Deyling
"Wonderful experience changing states and continuing with State Farm! Thank you very much!"
We responded:
"Patrice, thank you for the kind review. We are so happy you’re here! Reach out if we can help with anything!"